My first brush with management studies was in
1970 when I took an optional course of production management as part of my
final year mechanical engineering course selection. Thereafter, I had the
opportunity to complete post-graduate and doctoral programs in industrial
engineering and industrial management. Over the last 44 years, it has been my
practice to keep in touch with the management disciplines as taught and as practiced.
As an engineer who pursued management studies, I was variously intrigued,
fascinated and circumspect, time to time, about the glamorous attraction of the
management studies that tempted several thousands of engineers to branch off
into management. The emergence of premium schools of business such as the
Indian Institutes of Management (IIMs) only fueled the trend. The more
established premium schools of engineering, technology and science such as the
Indian Institutes of Technology (IITs) had to follow suit by establishing their
own in-house departments or schools of business.
Unlike engineering, management studies have
remained largely static over the last four decades. While more nuances may have
come about, and while other disciplines such as mathematics, statistics, economics,
sociology, psychology, and information technology may have enriched management,
there have been no new disciplines that have emerged out of management. Even Porter’s
theories of competitive strategy and competitive advantage (of the 1980s) made for
compelling reading but elusive application. Overall, over the last four decades
management studies helped graduates improve their conceptual, analytical and
communication skills and leapfrog in their careers, leveraging their institutional
moorings. With mushrooming of management studies and the increasing need for
companies to secure operational advantage rather than strategic advantage,
management studies need to move from the (now threatened) vantage position of
prescriptive studies to a (future secure) position that would be more value
generating and value sustaining. This blog post discusses a few options, some
merely extensional and some truly transformational.
Art, science, skill
For too long, the debate on management
focused on whether it is an art or science; the former view because of the
strong people element in management and the latter view because of the strong
quantitative element inherent in performance. Neither is wholly right or wrong
but what is more relevant is that management needs to be like anything else - a
profession of skill. There is an oft repeated criticism that the Indian
educational system focuses too much on information and theory and too little on
knowledge and application. As a result, there is a strident view that the
workforce is qualified but not knowledgeable and where it is knowledgeable it
is not skilled. One of the concerns on ‘Make in India’ reaching its full
potential relates to the skill deficit arising out of the Indian educational
system. Prime Minister Narendra Modi’s very first exhortation has, therefore,
been that India must focus on 3 S’s of skill, scale and speed. On these, a common
view could be that individual efforts are required for skill development and
management efforts are needed to achieve scale and speed. In a distorted view
of this, managers tend to believe that only the employees at the bottom of the
organizational pyramid need to be skilled while the higher levels need to be
only well versed in managerial processes and focused on others’ outcomes than
on their own contributions.
Historically, organizations have looked at
skill only from a workman perspective and even categorized workmen as
unskilled, semi-skilled, skilled and highly skilled. The fact of the matter is
that everyone needs to be skilled; whether one is a material handler, forklift
operator or machinist. It is only that different types of skills are required
for different roles. As understood from serious incidents of quality,
compliance or safety, lack of skill even at the lowest levels can cause serious
dislocations or disruptions. Given this perspective, it would be an even
greater organizational distortion to conceptualize that skills are required at
frontline levels and higher levels need only capabilities of management and
leadership, classified as art or
science. Management and leadership must move out of the exotic domains of
visioning, strategizing and performance management and concentrate equally on
individual contributions that are commensurately and consummately skilled. The synergistic
arithmetic of organizations has two components; individual and team based.
Managers and leaders are also governed by similar value arithmetic. There are
two approaches to achieve this in a phased manner. The first is by redefining
management curricula. The second is by making management studies completely vocational,
and skill based.
Specialization and customization
A logical way to go is to increase the extent
of specialization and customization. Specializations such as production,
operations, marketing, finance, human resources etc., have always been there. The
next frontiers of specialization must be three dimensional. The first dimension
must be on specific industry orientation. There is no point in letting management
studies remain generic and prescriptive. The least that can be done is to
customize studies to industries, which will retain the basic scientific and
technological foundations of one’s professional undergraduate studies. One may
envisage at least 50 such industry specializations to start with. The second
dimension must be on converting themes into subjects. Fashionable topics such
as visioning, integration, diversification, costing, execution,
self-realization and self-actualization which are nothing more than sections or
chapters currently must be developed into holistic subjects. The third
dimension must be on focusing on management for differentiated national cultures.
Setting up and running industries or businesses could be significantly
different across nations, and customization would help in making management
graduates better.
The above is based on the requirement that
management studies must not remain as generic studies as they now are. Two years
is a long time in one’s educational career, especially as one gets closer to
the career doorstep. By remaining generic, management studies not only make
students unlearn their hard-learnt technical competencies but also make them
managers of others’ competencies rather than contributors of their own
intellectual might. Today’s generation has the opportunity to learn from diverse
sources from the childhood days and it does not require a management capstone
course to acquire soft skills. In fact, soft skills, including conceptual, analytical
and communication skills, must be integrated from the basic school curricula
stage. Management courses by becoming more specialized and customized will
become more relevant to the industry. Possibly, educational institutions could
be averse to such specialization as there could be uncertainty in securing high
student intake. Specialized and customized management courses, not unnaturally,
would require early career planning by the students (and their families who
have a say over the career choices of students in the Indian context!).
Indian Institutes of Vocational Management (IIVMs)
Vocational courses are those that are directly
deployable onto a work situation by teaching and developing work related skills.
Industrial Training Institutes (ITIs) with their technician courses are typical
providers of vocational studies. Even at a higher level, with reference to scientific
and engineering studies, it is commonly understood in all engineering
institutions that while class room teaching is essential and inevitable science
is best learnt in laboratories and technology is best appreciated in workshops.
Not only that, class room education is embedded with problem solving to
illustrate and imbibe the theoretical principles. In contrast, management
studies, despite the gallant efforts to bring in the case study approach and
occasional industry guest lectures, remain theoretical and class room laden. In
addition, the inevitability of reducing complex real world issues to manageable
assignments leaves the students quite distanced from the complex realities. Added
to this, the convenient management principle of holding someone else
accountable and responsible for elemental projects makes management studies
even more superficial. The earlier recommended approach of specialization and
customization in subjects, industries and cultures is the first foundational step
to make management vocational.
To institutionalize vocational management
studies, it would be necessary to establish a string of Indian Institutes of
Vocational Management (IIVMs). The existing management institutes may be given
options to convert themselves into IIVMs or establish adjunct IIVMs. Vocational
management studies must have five essential components. The first is that an
equal distribution of pedagogy between classroom and workplace must prevail. If
it is a one year program, six months must be in class room and six months in a
workplace, and in the case of a two year program, one year each in classroom
and workplace. The second is that project work is not a surrogate for real time
work experience. If there exist 12 courses in the theoretical curriculum, there
must be 12 projects, each reflecting the main theme of each of the subjects. The
third is that the faculty must comprise an equal number of fulltime academic
faculty and visiting workplace managers and leaders. The fourth is that the
curriculum should be managed and students’ performance evaluated by an academic
board of both in-house faculty and industry experts. The fifth is that the vocational
management institutes should run off-campus management programs aggressively on
the lines of Birla Institute of Technology & Science (BITS), Pilani. These five
principles can transform the way management courses are conceptualized and run
as truly application oriented vocational programs. This, of course, requires
close collaboration between industries and IIVMs. The exciting opportunity of next
generation management - vocational management - is well worth the effort to
overcome challenges of collaboration.
Posted by Dr CB Rao on October 22, 2014
1 comment:
Thank you for this great post!!!
Institution Building || Faculty Development Program || Educational Leadership
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